Privacy Policy

合同会社ミラテク (“the Company,” “we,” or “us”) places the highest priority on earning and maintaining the trust of our customers.
We are committed to handling personal information appropriately and to protecting it in accordance with the following principles. We also strive for continuous improvement.


1. Policy on Handling of Personal Information

  • Clear internal rules and employee awareness
    We will establish clear internal rules regarding the protection of personal information and ensure that all employees are thoroughly informed.

  • Obtaining consent at the time of collection
    When collecting personal information, we will clearly state the purpose and scope of use and obtain the customer’s consent.

  • Prohibition of use for purposes other than stated
    We will not use personal information for purposes other than those for which consent has been obtained.

  • Security management measures
    We will implement appropriate technical measures to prevent unauthorized access, loss, alteration, or leakage of personal information.

  • Disclosure, correction, and deletion
    We will promptly respond to customer requests for disclosure, correction, suspension of use, or deletion of personal information.

  • Compliance and continuous improvement
    We will comply with relevant laws and regulations and review this policy on a regular basis to ensure ongoing improvements.


2. Purpose of Use of Personal Information

We collect and use personal information for the following purposes.
The purpose may be revised within a reasonable scope.

  • Shipping of products

  • Notifications and information about products and services, including catalogs

  • Surveys and promotional campaigns

  • Execution of contractual procedures

  • Distribution of email newsletters


3. Provision of Personal Information to Third Parties

We will not provide personal information to third parties except in the following cases:

  • When we have obtained the customer’s consent

  • When outsourcing operations (with appropriate non-disclosure agreements in place)

  • When disclosure is required by law or requested by public authorities such as the police or courts


4. Security Management for Personal Information Protection

We will establish internal rules to protect personal information and maintain and enhance necessary security measures to ensure its proper management.


5. Disclosure, Correction, and Deletion of Personal Information

Customers or their duly authorized representatives may, through the prescribed procedures, request the following:

  • Disclosure of personal information

  • Correction of personal information

  • Suspension of use

  • Deletion of personal information

However, we may not be able to disclose information in the following cases:

  • If it may infringe upon the rights or interests of another individual or party

  • If it may significantly interfere with our business operations


6. Access Log Management

Our website records access logs (including domain name, IP address, browser type, access date and time, etc.).
These logs are used solely for improving our services and will not be used for any other purpose.


7. SSL Encrypted Communication

To protect personal information, we use 128-bit SSL (Secure Socket Layer) encryption for the transmission and reception of personal data.
This ensures that information is protected against leakage and tampering.


If you have any questions about this privacy policy or requests regarding the handling of your personal information, please contact us via the inquiry form below.

Contact Information
Please use our [Inquiry Form].

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For questions or inquiries, please feel free to contact us using the form below.
If you contact us outside of business hours, we will reply on the next business day.