1. Scope and Changes to These Terms

These Terms of Service apply to all users of the online store “MiraBotX.”
By accessing or using our website, you are deemed to have agreed to these Terms.
Please note that the content of these Terms may be updated as necessary, and we encourage you to review the latest version before using our services.

2. Use of the MiraBotX Online Store and Contract Cancellation

Our website is intended for use by individuals 18 years of age or older.
A sales contract is considered finalized when the customer completes the ordering process.
However, if we determine that any prohibited or non-compliant behavior has occurred, or for any other reasonable cause, we reserve the right to cancel the contract.
In the event of any damage caused to our company through illegal or fraudulent acts, we may seek compensation for losses incurred.

3. Service Suspension and Delays

We may temporarily suspend services without prior notice to customers in the following cases:

• Regular or emergency system maintenance

• Service interruption due to natural disasters, accidents, power outages, or similar events

• Any other cases in which we deem temporary suspension necessary

4. Copyright

Customers may use information obtained from this website only for personal use.
Any reproduction, redistribution, sale, modification, or infringement of copyrights without permission is strictly prohibited.

5. Returns and Exchanges

Please refer to our [Returns & Exchanges].

6. Product Quantities and Stock Availability

Even if an item is listed as in stock, it may become unavailable after your order is placed.
In such cases, we will notify you by email.
For out-of-stock items, restocking may take approximately 2 to 5 business days before shipment.

7. Payment Methods

We accept the following payment methods:

• Credit / Debit Cards (VISA, MasterCard, JCB, and others)

8. Shipping Policy

We ship our products to selected countries and regions only.
Available shipping destinations will be displayed during the checkout process, and orders cannot be completed if the destination is not supported.

Shipping fees, estimated delivery times, and applicable shipping methods are shown at checkout and may vary depending on the destination.

Once an order has been dispatched, a shipping confirmation email with tracking information will be sent to the customer.
Please note that delivery times are estimates and may be affected by factors beyond our control, including but not limited to customs clearance procedures, local carrier operations, weather conditions, or force majeure events.

All prices shown on our website include applicable customs duties and import taxes.
Customers will not be required to pay any additional customs duties or import taxes upon delivery under normal circumstances.
However, we are not responsible for any additional charges arising from special requests, incorrect shipping information provided by the customer, or non-standard services requested from the courier.

We are not responsible for delivery delays, losses, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

9. Prohibited Activities

Customers must not engage in the following:

• Use of the site by individuals under 18 years old

• Activities that interfere with site operations

• Illegal or illicit activities

• Providing false information or placing fraudulent orders

• Commercial activities using our services

• Actions that damage the reputation or credibility of our company or third parties

• Any other actions deemed inappropriate by our company

10. Disclaimer of Liability

Except where returns or exchanges are applicable, our company assumes no liability for any damages arising from the use of our site.
We are not responsible for accidents or damages resulting from customers’ use of our products.
We are not liable for damages caused by system failures or errors on our site.
If a customer causes damage to a third party through the use of our services, they shall resolve the matter at their own responsibility and expense, without causing damage to our company.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any disputes arising out of or in connection with these Terms, the use of this website, or transactions conducted through the MiraBotX online store shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable mandatory laws.