💌 To Our Customers

Thank you very much for visiting MiraBotX among so many online shops.

At MiraBotX, our concept is “More Real, More Free, and More Fun.”
We develop and provide the next-generation interactive love robot “MiraBot,” aiming to deliver a new level of realistic experiences through cutting-edge technology.

Our mission is to continuously enhance the quality of user experiences and deliver products that bring satisfaction and excitement.

We understand that what matters most is the feeling and the experience that the product provides. That’s why we offer comprehensive after-sales support to ensure customers can use MiraBot with complete confidence and peace of mind.

We look forward to being your trusted partner and creating unforgettable, exciting moments together.

🏢Company Overview

合同会社ミラテク (MiraTech LLC) is a technology company specializing in the planning, development, and sales of next-generation interactive love robots under the “MiraBot” brand.

Our products are based on OSR (Open Stroker Robot) technology, developed in-house to deliver an advanced and realistic motion experience.
We focus on creating innovative products with smooth and lifelike motion, supporting Bluetooth connections, smartphones, PCs, and VR devices.

Our company has a fully integrated engineering and design team, covering everything from hardware development to software integration. Through our MiraPlay AiO platform, we provide a seamless user experience and offer thorough customer support, ensuring that each product reaches you with the highest quality.

In addition, we are developing next-generation products enhanced with AI technology, aiming to create new, innovative experiences for the future.

⚠️ Use of our products by individuals under the age of 18 is strictly prohibited.

Order & Delivery Process
1. Place Your Order

You can place your order online 24/7, all year round.

2. Order Confirmation

We’ll send you an order confirmation email with item details and total cost. If you don’t receive it, please check your spam folder.

3. Shipping

Your order will be shipped within 48 hours after purchase. Delivery time varies by country and region, and usually takes 6 to 20 days to arrive.

4. Shipping Confirmation

You’ll receive an email once your order has been shipped. If you don’t receive it, please check your spam folder.

5. Delivery

Once your package arrives safely, we’d love to hear your feedback through a review.

Before You Order – Please Read Carefully
▪️Shipping Fee

Shipping costs vary depending on your country or region:

  • America: $38 USD

  • Europe: $28 USD

  • Asia: $20 USD

※ Shipping fees are automatically calculated at checkout.

※ Important Shipping Notes

  • We currently ship only to mainland destinations.

  • Orders to remote islands, overseas territories, or P.O. Box addresses will be canceled automatically.

  • If you’re unsure whether your address is eligible, please contact us before placing your order.

  • Additional shipping restrictions may apply depending on the destination.

▪️Packaging

All products are shipped in plain, discreet packaging.
No adult-related terms will appear on the label.
We pack every order carefully to ensure it arrives safely and privately.

 

▪️Shipping

Orders will be shipped within 48 hours after purchase.
Estimated delivery time varies by country and region:

    • Asia: 6–10 days

    • Europe: 10–15 days

    • America: 12–20 days

※ delivery time may vary depending on customs and local carriers. If your order is significantly delayed, please contact us.

▪️Product Warranty

At MiraBot, all products are designed and quality-controlled in-house.
As a manufacturer, we take full responsibility for the quality of our products and stand behind their reliability.

If any initial defect or natural failure occurs within 30 days after delivery, we will replace the product with a new one free of charge.

▪️Returns & Exchanges

We inspect all products carefully before shipping.
If you receive a defective or wrong item, please contact our support team as soon as possible for assistance.

▪️Payment Methods
  1. PayPal – Free of transaction fees when paying from your account.
  2. Credit Card – VISA / MasterCard / JCB / Discover / American Express.

 

無店舗型性風俗特殊営業届受理済　番号第 54565 号

©MiraBotX All Rights Reserved 2025

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If you contact us outside of business hours, we will reply on the next business day.

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