To avoid any confusion, we’ve updated the wording of our shipping time description from “ships within 48 hours” to “ships within 2 business days (based on our local business calendar)”.
This change is purely a clarification to better reflect our actual processing schedule and does not change our normal shipping speed.
Thank you for your understanding.
MiraBotX Team
Our online store is open 24/7, 365 days a year. Add your desired items to the cart, fill in the required information, and proceed to checkout at any time.
Once your order is placed, an Order Confirmation Email containing
the product details (item name, quantity, price, and total amount)
will be sent to you automatically.
If you do not receive the email, please check your spam/junk folder
or review your email settings.
Your order will be shipped within 2 business days.
Most customers receive their packages in about 1–2 weeks, depending on the destination and local delivery services.
If delays occur due to customs or local carriers, we will continue to monitor the shipment and assist you as needed.
Once your order is handed over to the local carrier (e.g., DHL), we will send you a notification email with your tracking number and a direct tracking link. Tracking updates will appear once the shipment clears the standard import process, which typically takes 1–a few days depending on local handling.
When your package arrives, please open it carefully and confirm
the condition of your items.
We would love to hear your thoughts—please consider leaving a
review with your feedback.
We offer flat-rate international shipping. Shipping fees vary by region and will be calculated at checkout.
There are no additional taxes, customs duties, or hidden fees.
Orders are typically shipped within 2 business days after purchase.
Estimated delivery time varies by destination:
Delivery times may vary slightly due to customs clearance or local carrier handling. If your order takes longer than expected, please feel free to contact us. We will be happy to help check the delivery status with the local carrier using your tracking number.
*Important Shipping Notes
At MiraBot, all products are designed and quality-controlled in-house.
As a manufacturer, we take full responsibility for our products and stand confidently behind their reliability.
If any initial defect or natural failure occurs within 30 days of delivery, we will replace the item with a brand-new unit at no cost to you.
Due to the nature of hygiene-related products, we cannot accept returns after the package has been opened, except in cases of initial defects.
Unopened items may be returned within 7 days of delivery. Please contact us in advance to arrange the return.
If you receive a defective item or an incorrect product, we will replace it promptly at our expense.
We accept the following payment methods:
PayPal is available for quick and secure payments at no additional cost.
We accept major credit cards including
VISA, MasterCard, JCB, Discover, American Express.
All transaction fees are covered by our store.
Our website uses SSL encrypted communication to securely protect your personal information and order history.
Your information will not be transmitted or shared in a form that can be accessed by third parties.
We do not store your credit card details.
All payment information is securely processed by the respective payment providers.
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